Refund policy
Returns
Due to the nature of our products, dietary supplements, we do not accept returns of opened or used items.
We only accept returns if:
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The product is unopened, unused, and in its original sealed packaging
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The return request is made within 14 days of the delivery date
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The item was damaged, defective, or incorrectly shipped
To be eligible for a return, proof of purchase is required.
Non-Returnable Items
The following items are non-returnable and non-refundable:
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Opened or used supplements
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Products with broken seals
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Sale or promotional items
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Gift cards
These restrictions are in place to ensure safety, quality, and compliance with health regulations.
Damaged or Incorrect Items
If you received a damaged, defective, or incorrect product, please contact us within 7 days of delivery with:
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Your order number
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Photos of the product and packaging
Once approved, we will offer a replacement or refund, at our discretion, at no additional cost to you.
Refunds
If your return is approved:
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Refunds will be issued to the original payment method
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Shipping costs are non-refundable, unless the return is due to our error
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Refunds may take 5–10 business days to appear, depending on your payment provider
Return Shipping
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Customers are responsible for return shipping costs unless the return is due to an error on our part
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We recommend using a trackable shipping service, as we are not responsible for lost return packages
Order Cancellations
Orders can only be canceled before fulfillment. Once an order has been processed or shipped, it cannot be canceled.
Contact Us
For any questions regarding returns or refunds, please contact us at: