Shipping policy

Shipping Policy

Last updated: September 2026

Processing Time

Orders placed by 2:00 PM ET on business days are processed and shipped the same day from our facility in Doral, Florida. Orders placed after the cutoff, on weekends, or on holidays are processed on the next business day.

During high-volume launches, promotions, or holidays, processing may take up to one additional business day.

Shipping & Delivery Times

We ship throughout the United States. Shipping is free on every order, with no minimum purchase.

Florida: 1–3 business days
Continental United States: 2–5 business days
Alaska, Hawaii and US territories: 5–10 business days

Delivery times are estimates and are not guaranteed.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. Tracking updates may take up to 24–48 hours to appear after the shipping label is created.

Shipping Carriers

We work with USPS, UPS and FedEx. Carrier selection may vary depending on destination and order size.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. If an incorrect or incomplete address is provided and the package is returned to us, additional shipping charges may apply for reshipment. We are not responsible for orders delivered to addresses entered incorrectly.

Lost, Delayed, or Stolen Packages

Once an order has been handed to the carrier, delays may occasionally occur due to weather, carrier issues, or other circumstances beyond our control. Premier Line is not responsible for lost or stolen packages marked as delivered by the carrier. If you experience a delivery issue, please contact the carrier first — our support team will also do its best to assist.

Damaged Orders

If your order arrives damaged, contact us within 48 hours of delivery with your order number, photos of the package and products, and a description of the issue. We will review the claim and work toward a resolution.

Restricted Products & Locations

Certain products may have shipping restrictions depending on local laws. We reserve the right to cancel or refuse orders that cannot legally be shipped to a specific destination.

Contact

For shipping questions, contact us at sales@premierline.us.