Everything you need to know about ordering from Premier Line. Can't find your answer? Email us at sales@premierline.us — a real person answers within 24 hours.
Shipping & Delivery
Is shipping really free?
Yes. Every order ships free within the United States — no minimum purchase required.
How fast will my order ship?
Orders placed by 2:00 PM ET on business days ship the same day from our facility in Doral, Florida. Orders placed after the cutoff or on weekends ship the next business day.
How long does delivery take?
Florida: 1–3 business days. Continental US: 2–5 business days. Alaska, Hawaii & US territories: 5–10 business days.
How do I track my order?
As soon as your order ships you'll receive an email with a tracking number. You can also use the Track Your Order link in our menu. Tracking updates usually appear within 24 hours.
Can I change my shipping address after ordering?
We ship fast, so contact us as soon as possible with your name and order number. If your order hasn't left our warehouse, we'll correct it.
Do you ship internationally?
Currently we ship within the United States only. For international or wholesale inquiries, email us directly.
Products & Quality
Are your supplements FDA approved?
The FDA does not "approve" dietary supplements — that applies to drugs. What matters is how supplements are made: Premier Line products are manufactured in an FDA-registered facility that is cGMP certified (21 CFR Part 111), and every batch is third-party tested for purity and potency.
Where are your products made?
Our products are manufactured in a cGMP-certified, FDA-registered facility and shipped from our warehouse in Doral, Florida.
How should I take my supplement?
Follow the suggested use on each product label. As a general rule: protein and amino acids work best around training; NAD+ and vitamins work best as part of a consistent daily routine. Never exceed the recommended serving.
Are your products safe?
Our products are third-party tested and made with clean ingredient profiles. If you are pregnant, nursing, taking medication, or have a medical condition, consult your physician before using any dietary supplement. Keep out of reach of children.
Do your products contain allergens?
Allergen information is printed on every label and listed on each product page. If you have a specific allergy question, contact us before ordering.
Orders, Returns & Payment
What is your return policy?
Our policy lasts 30 days from delivery. If an item arrives wrong, damaged, or something isn't right, contact us within that window and we'll make it right with a replacement or refund. See our Return/Refund Policy for full details.
Can I change or cancel my order?
Contact us as soon as possible — if your order hasn't shipped yet, we can usually change or cancel it.
What payment methods do you accept?
All major credit and debit cards, plus the express checkout options shown at checkout (such as Shop Pay, Apple Pay, and Google Pay).
Will my order arrive in one package?
Usually yes. Larger orders may occasionally arrive in separate packages 1–2 business days apart.
Discounts & Wholesale
Do you offer a first-order discount?
Yes — use code WELCOME15 at checkout for 15% off your first order. Join our email list for exclusive offers.
Do you offer subscriptions?
Yes — subscribe to your favorite products for automatic deliveries, exclusive subscriber pricing, and priority shipping. See Why Subscribe.
Do you sell wholesale or B2B?
Yes. We work with gyms, wellness studios, and retailers in South Florida and nationwide. Email sales@premierline.us with the subject "Wholesale".
*These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.